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Home Banking

PayPal Here Review: Great For Mobile Merchants

Diana Mason by Diana Mason
December 6, 2022 3:25 am CST
in Banking
0
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PayPal Here is a pay-as-you-go, mobile merchant services provider. With it, businesses can accept payments via credit and debit card, invoice, cash or check.

PAYPAL HERE QUICK FACTS
Merchant SolutionsItem library
Sub-user accounts
Cash & check recording
Custom tax & tip
Discounts & refunds
Enable signatures
Invoicing
HardwareCard readers
POS partners
Type of Processing FeeInterchange-plus
Payout AvailabilitySame-day funding
ContractNo contract
Early Termination FeeNo ETF

PayPal Here Features

PayPal Here has a countertop register option as well as mobile card reader options. It, by no means, is meant to replace a full point-of-sale (POS) system. But PayPal Here does offer a set of features that cover the basic necessities you’ll want from a mobile system, and more. If you already use PayPal, then it’s easy to get started with all of your information already gathered in one place.

PayPal Here App

The app features the following:

ITEM LIBRARYMULTIPLE USERSQUICK SALE MODECASH & CHECK RECORDINGCUSTOM TAX & TIPDISCOUNTS & REFUNDSENABLE SIGNATURES FOR ALL TRANSACTIONSINVOICING

With PayPal Here, you can build an inventory of products through the dashboard or in the app. Store photos, price, descriptions and other information. You can even run sales reports based on your item library.

Within the item library, you have the power to add:

  • Item variants: different sizes and colors, set different pricing for each variant
  • Item categories: sort items into categories, create a best sellers list for quick reference
  • Item add-ons: add on extra products, like extra cheese on a hamburger

If you have a lot of users who need to access PayPal Here, you can create secondary accounts and assign user permissions. PayPal will let you create 1,000 sub-user accounts at no extra charge.

In contrast, Square charges for this feature in its employee management package.

When it’s time to make a quick sale, just input the amount and charge the card. No items will be added to the sales report, but the transaction will be recorded.

Manage all payments in one place. This feature has the ability to log cash and check payments.

You can configure PayPal Here to auto-set your tax rate based on your GPS location or manually adjust the tax in the app yourself.

You can also choose to apply the tipping function at checkout. There’s even an option to suggest a custom number by dollar amount or percentage.

If you’re having a sale, PayPal Here has the option to add discounts at checkout.

You can also send refunds or partial refunds when you need to, from within the app.

If you want more payment security, you can choose to require signatures for transactions under $25. A signature is automatically required for purchases over $25.

As part of your PayPal business account, you can send invoices to customers over the web or directly on the PayPal Here app. The invoice is free to send. But when you get paid, PayPal will take 2.9% + $0.30.

PayPal Here Equipment

PayPal only offers four card reader options. Your choices are:

MOBILE CARD READERCHIP & SWIPE READERCHIP & TAP READERCHIP CARD READER

This starter card reader works well for businesses with intermittent, low-volume transactions and monthly sales under $500. All you have to do is download the PayPal Here app on your mobile device, plug the card reader into the audio jack, and you’re good to go. Cost: $14.99.

The most popular PayPal Here card reader fits well with businesses that take payments on the go, in an office or in a store. It’s an easy and secure way to process both magnetic stripe and chip cards via Bluetooth connection. Cost: $24.99.

Pair this with a compatible phone or tablet, and you got yourself a POS system. It accepts magnetic stripe or chip cards and contactless payments like Apply Pay or Google Pay via Bluetooth connection. With it, you have the ability to record cash and check transactions as well as send invoices from the app or online. Get the charging stand too, so you can keep your reader charged all day long. Cost: $59.99 or $79.99 with charging stand.

The most expensive reader PayPal Here has to offer, it uses Bluetooth connection to process magnetic stripe and chip cards, as well as contactless payments. Cost: $99.99.

POS Partners

For a more robust setup, you can pair a PayPal chip card reader with one of the company’s POS partners. Giving you the power to manage your inventory, sales and customer data. PayPal is integrated into each, so linking your PayPal and POS accounts will be a breeze.

  • BrightpearlPOS
  • ERPLY
  • Lavu
  • TouchBistro
  • Touchpoint.io
  • Vend

Pricing with PayPal Here

PayPal Here does a great job at pricing transparency, disclosing its fees and rates clearly on its website. Besides the transaction fees, you won’t pay anything else unless there’s a chargeback. Here’s what you can expect to pay:

PROCESS METHODFEE
Swiped Transactions (USA)2.7%
Keyed-In Transactions (USA)3.5% + $0.15
Invoice2.9% + $0.30
Cross-Border Transfers1.5%

PayPal does not charge any monthly or annual fees, PCI compliance fees, setup fees, equipment fees or any other hidden fees. The only extra charge you should keep in mind is the $20 chargeback fee, which is an industry standard.

If your business tends to process a lot of American Express transactions, you could be saving a lot of money with PayPal because of its flat-rate pricing structure.


Important Details

CUSTOMER SUPPORT & SATISFACTIONCONTRACT & CLOSING

If you need any help, PayPal Here offers a wide variety of service and support options: calling in, emailing, posting on social media, searching the community forum and checking out its knowledgebase.

If you have an account-related issue, you’ll have to call in for support. For all other questions, concerns or issues, you should check out all other support channels first.

Although merchants can set up their account immediately, PayPal will take note of your processing habits to make sure you’re not a high-risk merchant. Red flags will trigger an account review, followed by a hold, a freeze or even account termination.

PayPal Here is a third-party payments processor, aggregating accounts. That means you can sign up and start processing almost right away, with no monthly costs or early termination fees (ETFs). PayPal also doesn’t charge a non-activity fee, making it a good choice for seasonal merchants.

If you already have a PayPal business account, it’s super easy to start with PayPal Here. Although don’t expect guaranteed access. You’ll still have to apply and wait for approval.

As always, make sure to read every word in the full user agreement before you sign up.


Bottom Line

Although it’s not as stable and its customer service is not as reliable as other merchant account providers, PayPal Here has just about everything a new or mid-sized business would need to accept payments on the go. It’s easy to use, has great hardware and comes with transparency and decent overall dependability.

For a traditional merchant services provider, Chase Payment Solutions is a good option. For a competing mobile processor with modern technology and features, Square is popular.

Read Our Other Merchant Services Provider Reviews
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Diana Mason

Diana Mason

My passion for travel eventually led me away from the 9 to 5 office life and into the embrace of freelance work. Born in Cali and raised in Philly, I am a creative professional with a delightful knack for words. When I'm not gallivanting across the globe, you can find me writing (of course), teaching yoga, and dreaming of my next big adventure.

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