JustFly is an online travel agency, similar to Expedia and Priceline. Today, the booking site gets more than 100,000 visitors daily and more than $1.5 billion in annual sales. JustFly seems to be offering bigger discounts compared to other sites, but is there a catch? Keep reading to find out if JustFly is legit or a scam.
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JustFly Features
JustFly is an online travel agency where you can book flights, hotel stays and rental cars. The site is easy to navigate and claims to have the best deals. JustFly currently has a four-star Trustpilot rating, out of five stars, based on over 160,000 reviews.
Reviewers like that JustFly:
- Has clear and concise pricing and options.
- Offered affordable options, including travel and luggage insurance.
JustFly Limitations
A major complaint with JustFly is that the site has hidden fees. While the price displayed in the search results might be the cheapest you find anywhere, you could be hit with taxes and fees upon checkout that make it more expensive than purchasing from the airline, hotel or car rental company, directly. Make sure to pay attention to the total cost before you complete the booking.
Many people also reported that JustFly’s customer service is hard to contact, spending hours on the phone getting bounced around. Others said refunds are hard to come by.
Is JustFly A Scam?
You can purchase legit flight tickets, hotel rooms and rental cars via JustFly, however it probably won’t be the cheapest. Even if it were, their less than stellar customer service will steer most people away from the shiny, low price tag. On top of that, you won’t earn any loyalty miles or points when you book from an online travel agency.
For better service, stick to the well-known sites like Expedia, Priceline and Booking.com. Or, if you want to rack up on rewards, book with the airline, hotel or car rental company directly.
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