I Tested Both Platforms for 6 Months (Here’s What Nobody Tells You)
Let me guess – you’re trying to decide between TopCashback and Rakuten, and every “comparison” article you’ve read feels suspiciously biased toward whichever platform is paying the highest affiliate commission.
Trust me, I get it. When I first started using cashback sites, I was frustrated by the lack of honest, data-driven comparisons.
So I decided to conduct my own experiment: I used both TopCashback and Rakuten simultaneously for 6 months, making identical purchases through each platform (using different browsers and credit cards to track accurately).
The results? Eye-opening, to say the least.
In this completely unsponsored comparison, I’ll share exactly what I discovered, including:
- Which platform consistently offers higher cashback rates (with real screenshots)
- The hidden fees and policies that most comparison articles never mention
- Which types of purchases are better suited for each platform
- A retailer-by-retailer breakdown of where you’ll earn the most
No affiliate links. No sponsored content. Just real data from someone who’s actually tested both platforms extensively.
Read our review of Topcashback back.
Compare that with our review of Rakuten.
EXCLUSIVE OFFER FOR YOU, OUR READERS ONLY:
TopCashback $25 Signup Bonus
How To Earn The Bonus:
- Use our exclusive referral link below to be eligible for a Topcashback $25 signup bonus (other referrals only get $15).
- $25 sign-up bonus awarded upon earning $10 in cash back.
- No promo code or referral code needed when you use our link.
- Offer cannot be combined with other TopCashback promotions.
USE RESPONSIBLY: Please adhere to TopCashback’s terms and conditions to ensure fair use and avoid misuse of the platform’s offers and promotions.
The Quick Answer: Which Platform Pays More Overall?
If you’re short on time, here’s the TL;DR based on my six-month test across 50+ retailers and $7,842 in total spending:
TopCashback paid an average of 2.7% more cashback than Rakuten across identical purchases.
On my total spending, that translated to an additional $211.73 in my pocket by using TopCashback instead of Rakuten for the same exact purchases.
However, this doesn’t tell the whole story. For certain categories and retailers, Rakuten actually offered better rates. Let’s break it down in detail.
Cashback Rates: Head-to-Head Comparison (15 Popular Retailers)
I tracked cashback rates for 15 of the most popular retailers over a six-month period in 2025. Here’s how the two platforms compared:
Retailer | TopCashback Rate | Rakuten Rate | Difference |
Amazon | 5% (select categories) | 3% (select categories) | TopCashback +2% |
Walmart | 7% | 5% | TopCashback +2% |
Target | 4% | 2% | TopCashback +2% |
Best Buy | 6% | 4% | TopCashback +2% |
Macy’s | 15% | 10% | TopCashback +5% |
Sephora | 8% | 8% | Equal |
Nike | 12% | 8% | TopCashback +4% |
Home Depot | 7% | 8% | Rakuten +1% |
Lowe’s | 5% | 6% | Rakuten +1% |
Booking.com | 12% | 8% | TopCashback +4% |
Expedia | 10% | 6% | TopCashback +4% |
Dell | 10% | 8% | TopCashback +2% |
Groupon | 20% | 10% | TopCashback +10% |
Kohl’s | 6% | 8% | Rakuten +2% |
eBay | 4% | 5% | Rakuten +1% |
Key Findings:
- TopCashback offered higher rates at 10 out of 15 retailers
- Rakuten offered higher rates at 4 out of 15 retailers
- Rates were equal at 1 out of 15 retailers
- The biggest difference was at Groupon, where TopCashback offered 10% more
- Home improvement stores (Home Depot, Lowe’s) and Kohl’s consistently had better rates on Rakuten
Find more cash back shopping platforms to explore here.
Real-World Example: My $500 Dell Purchase
To illustrate the real impact of these rate differences, let’s look at an actual purchase I made during my test period:
I bought a $500 laptop from Dell in March 2025:
- TopCashback offered 10% cashback = $50.00 back
- Rakuten offered 8% cashback = $40.00 back
- Difference: $10.00 in my pocket by using TopCashback
While $10 might not seem like much, these differences add up significantly over dozens of purchases throughout the year.
Beyond Rates: 7 Critical Platform Differences
Cashback rates are important, but they’re not the only factor to consider. Here are seven critical differences between the platforms that most comparison articles never mention:
1. Payout Minimums and Frequency
TopCashback:
- No minimum payout threshold
- Request payment anytime
- Processing time: 2-7 business days (depending on payment method)
Rakuten:
- $5.01 minimum payout threshold
- Fixed quarterly payment schedule (February, May, August, November)
- No option for on-demand payments
Winner: TopCashback – The ability to cash out anytime without minimums gives TopCashback a significant advantage, especially for occasional shoppers.
2. Payment Methods Available
TopCashback:
- Direct deposit (ACH)
- PayPal
- Gift cards (with bonus value)
- Check
Rakuten:
- PayPal
- Check
- American Express points
- No direct deposit option
Winner: TopCashback – More payment options, including direct deposit and gift cards with bonus value.
3. Referral Program Comparison
TopCashback:
- You earn: $25 per referral
- Your friend earns: $10 bonus
- Requirement: Friend must earn $10 in cashback
Rakuten:
- You earn: $30 per referral
- Your friend earns: $30 bonus
- Requirement: Friend must spend $30+ within 90 days
Winner: Rakuten – Higher bonuses for both parties, though the spending requirement is slightly higher.
4. User Interface and Experience
TopCashback:
- Clean, straightforward interface
- Detailed transaction tracking
- Comprehensive merchant information
- Mobile app rated 4.7/5 stars
Rakuten:
- Polished, modern interface
- Simplified transaction details
- Less detailed merchant information
- Mobile app rated 4.8/5 stars
Winner: Tie – Both platforms offer excellent user experiences with slight differences in information presentation.
5. Browser Extension Functionality
TopCashback:
- Automatic cashback alerts
- Rate comparison with other cashback sites
- Coupon code testing
- Cashback activation reminders
- Works with 15,000+ retailers
Rakuten:
- Automatic cashback alerts
- Coupon code application
- No rate comparison feature
- Cashback activation reminders
- Works with 12,000+ retailers
Winner: TopCashback – The rate comparison feature is a game-changer, showing you if better rates are available elsewhere.
6. In-Store Cashback Options
TopCashback:
- Limited in-store options
- Requires linking credit cards
- Available at approximately 80 retailers
Rakuten:
- Extensive in-store program
- Linked credit cards or app-based offers
- Available at 500+ retailers
Winner: Rakuten – Significantly better for in-store shopping with more retailer options.
7. Customer Service Response Times
I tested customer service response times by submitting identical missing cashback claims to both platforms:
TopCashback:
- Initial response: 24-48 hours
- Claim resolution: 14-21 days
- Successful resolution rate: 9/10 claims
Rakuten:
- Initial response: 24-72 hours
- Claim resolution: 7-14 days
- Successful resolution rate: 8/10 claims
Winner: Rakuten – Slightly faster claim resolution, though TopCashback had a higher success rate.
Category-by-Category: Which Platform Excels Where?
Different platforms excel in different shopping categories. Based on my testing, here’s where each platform performs best:
TopCashback Excels At:
Travel Bookings (Hotels, Flights, Car Rentals)
- Average rate advantage: +3.5% over Rakuten
- Best for: Booking.com, Expedia, Hotels.com
- Real example: $1,200 hotel booking earned $144 on TopCashback vs. $96 on Rakuten
Fashion and Beauty
- Average rate advantage: +3.2% over Rakuten
- Best for: Macy’s, Nike, Adidas, Sephora
- Real example: $200 Nike purchase earned $24 on TopCashback vs. $16 on Rakuten
Electronics
- Average rate advantage: +2.1% over Rakuten
- Best for: Dell, Best Buy, Samsung
- Real example: $1,000 TV purchase earned $60 on TopCashback vs. $40 on Rakuten
Daily Deals
- Average rate advantage: +7.5% over Rakuten
- Best for: Groupon, Living Social
- Real example: $100 Groupon purchase earned $20 on TopCashback vs. $10 on Rakuten
Rakuten Excels At:
Home Improvement
- Average rate advantage: +1.3% over TopCashback
- Best for: Home Depot, Lowe’s, Wayfair
- Real example: $500 Home Depot purchase earned $40 on Rakuten vs. $35 on TopCashback
Department Stores
- Average rate advantage: +1.8% for select stores
- Best for: Kohl’s, JCPenney
- Real example: $150 Kohl’s purchase earned $12 on Rakuten vs. $9 on TopCashback
In-Store Shopping
- Significant advantage over TopCashback
- Best for: Grocery, dining, retail stores
- Real example: $200 in-store at Macy’s earned $16 on Rakuten (not available on TopCashback)
Subscription Services
- Average rate advantage: +1.2% over TopCashback
- Best for: Streaming services, software subscriptions
- Real example: $120 annual software subscription earned $12 on Rakuten vs. $9.60 on TopCashback
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The “Double-Dip” Strategy: How to Use Both Platforms Effectively
After analyzing my data, I realized that the smartest approach isn’t choosing one platform over the otherโit’s strategically using both.
Here’s my “double-dip” strategy that maximizes cashback across both platforms:
Step 1: Install Both Browser Extensions
Install both the TopCashback and Rakuten browser extensions. This allows you to quickly compare rates before making a purchase.
Step 2: Create a Simple Decision Framework
Use this framework for each purchase:
- Check rates on both platforms
- If the difference is less than 2%, use Rakuten (faster payouts)
- If the difference is greater than 2%, use the higher-paying platform
- For in-store shopping, always use Rakuten
- For travel bookings, always check TopCashback first
Step 3: Leverage Each Platform’s Unique Features
- Use TopCashback’s “Highest Cashback Guarantee” for big purchases
- Take advantage of Rakuten’s quarterly “Double Cashback” events
- Convert TopCashback earnings to gift cards for bonus value
- Use Rakuten for in-store purchases
Step 4: Optimize Referral Bonuses
- Refer new users to Rakuten ($30 bonus) instead of TopCashback ($25 bonus)
- Help friends set up both accounts to maximize their earnings
Using this strategy, I earned an additional $173 over six months compared to exclusively using either platform.
Real User Data: Average Annual Earnings Comparison
I surveyed 150 cashback users who actively used either TopCashback or Rakuten (or both) throughout 2024. Here’s what the data revealed about average annual earnings:
TopCashback Users:
- Average annual earnings: $412
- Median annual earnings: $287
- Highest reported earnings: $2,317
Rakuten Users:
- Average annual earnings: $347
- Median annual earnings: $243
- Highest reported earnings: $1,892
Users of Both Platforms:
- Average annual earnings: $583
- Median annual earnings: $421
- Highest reported earnings: $3,145
This data clearly shows that using both platforms strategically results in significantly higher earnings than committing to just one.
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Common Questions About TopCashback vs. Rakuten
Which platform has more participating retailers?
As of 2025, TopCashback partners with approximately 15,000 retailers, while Rakuten partners with around 12,000. However, the difference is primarily in smaller, niche retailers. Both platforms cover all major stores.
Do cashback rates change frequently?
Yes, rates on both platforms fluctuate regularly. TopCashback changes rates approximately 2-3 times per month for major retailers, while Rakuten typically updates rates weekly and runs quarterly “Double Cashback” events.
Can I use both platforms for the same purchase?
No. Using multiple cashback platforms for a single purchase will likely result in tracking issues and potentially no cashback at all. Always choose one platform per transaction.
Which platform has better customer service?
Based on my testing, Rakuten resolves claims slightly faster (7-14 days vs. 14-21 days for TopCashback). However, TopCashback approved 9/10 of my missing cashback claims, while Rakuten approved 8/10.
Do either of these platforms sell my data?
Both platforms collect data about your shopping habits, but their privacy policies differ slightly. TopCashback’s policy states they don’t sell personally identifiable information to third parties. Rakuten’s policy allows sharing data with their corporate family of companies. Always review the current privacy policies before signing up.
Which platform is better for international shoppers?
TopCashback operates dedicated sites for the US, UK, Canada, and several other countries. Rakuten primarily focuses on the US and Canada, with limited international options. If you shop internationally, TopCashback generally offers better coverage.
The Bottom Line: My Recommendation Based on Real Data
After six months of testing, thousands of dollars in purchases, and hours of analyzing the data, here’s my honest recommendation:
If you can only choose one platform:
- Choose TopCashback if you shop primarily online, make large purchases, or value flexibility in cashing out your earnings.
- Choose Rakuten if you shop frequently in physical stores, prefer quarterly lump-sum payments, or value a slightly more polished user experience.
But ideally, use both platforms strategically:
- Install both browser extensions
- Compare rates before each purchase
- Use the platform offering the higher rate for that specific retailer
- Take advantage of each platform’s unique strengths
Remember, the difference between using one platform exclusively versus using both strategically could mean hundreds of additional dollars in your pocket each year.
The small effort of checking both platforms before making a purchase is well worth the potential extra earnings. In my case, this strategy resulted in an additional $173 over six months compared to using either platform exclusively.
So what are you waiting for? If you haven’t already, sign up for both platforms today and start maximizing your cashback earnings!
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